Product: Basic Internet Customer Care Clear all filters (3 of 3 reviews match)
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With all the problems Basic Internet has caused me I remain a loyal customer. I sincerely hope you will handle this matter. I can't even get an amount of the refund due to me. It seems nobody knows what that amt. is. I could use the money. You're gaining interest on...
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Basic Internet Customer Care
#941148
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They are irresponsibly, hold themselves entirely unaciunable for anything at all, and constantly give give false information.This last outage has been extreemly costly fit me as days turn into weeks, they don't even rush to put things in the mail. Their customers...
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Anonymous
Katy

I purchased a T-Mobile Hotspot device from Basic Internet in July. It worked for barely one month. I have been trying to get a new SIM card from them for over a month, and t...

Anonymous
Anonymous

I think part of the problem is that different brands and models of Wifi devices (compatible with T-Mobile service) were sold under their website and they have to provide instr...

1.0
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Basic Internet Customer Care
#924300
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Basic Internet Customer Care Review

#927282
1.2
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This company is terrible - stay away. Havent had wifi for over a month yet they are still charging my account. Terriblle customer service, the girl dont know when new sim cards will be mailed. Im so pissed at them.
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