My internet service simply stopped working. I called Basic Internet the same day at 255 270-3725 who spoke to Charlotte who said she would notify T-Mobile.
I have called back several times and left messages that have gone unanswered. I have had no contact to date (1 week later!) and do not expect to hear from them again. I am currently trying to locate new service with another company. This company has non-existent customer service.
I read an article on Clark Howard's website which was how I ended up getting service with Basic Internet.
Clark Howard needs to pull the article from his website as it is a trap. Stay far, far away from this company or you will be their next victim!
Review about: Basic Internet Internet Service.
Reason of review: Bad quality.